5 Benefits of Online Reputation Management
Whether you call it corporate reputation or reputation management, it’s essential to the success of A brand’s reputation is in the hands of the consumer, especially with the rise of social media...
Online Reputation Management for Brands
Technology and social media platforms have consistently grown and continue to embrace businesses, encouraging the showcasing of products, services, and what makes the brand unique. But with that growth comes the opportunity...
How to Collect Customer Feedback Online
Telling consumers the company cares about them or the experience they had is one thing, it’s something else entirely to show customers they matter. Creating a customer experience (CX) that promotes a...
What is Online Reputation Management & Why Does it Matter
Business owners and brand managers work hard to ensure customer satisfaction is met with every transaction — whether it’s catering for a party, servicing a vehicle, or a kitchen renovation. But even...